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Helping businesses since 2008

Magento support and maintenance services

Hour packs for fixes, updates, security patches and small features on your Magento store, done by the team that knows your server.

Development Support Packs Talk to us

Development Support Packs

We offer development support in convenient packs of hours. This flexible approach allows you to get the help you need when you need it, making sure your website stays in tip-top shape.

20 H Pack

€52.00 per hour

€1,040.00
  • Minimum task time: 30m
  • Board: Trello or similar
  • Git Repository: Yes
  • Communication: Email / Skype / Slack
  • Expiration: 6 months
  • Staging: Included when needed
  • Dedicated Team: No
40 H Pack

€48.88 per hour

€1,955.00
  • Minimum task time: 30m
  • Board: Trello or similar
  • Git Repository: Yes
  • Communication: Email / Skype / Slack
  • Expiration: 6 months
  • Staging: Included when needed
  • Dedicated Team: No
Bestseller 80 H Pack

€45.75 per hour

€3,660.00
  • Minimum task time: 30m
  • Board: Trello or similar
  • Git Repository: Yes
  • Communication: Email / Skype / Slack
  • Expiration: 6 months
  • Staging: Included when needed
  • Dedicated Team: No
160 H Pack

€41.60 per hour

€6,656.00
  • Minimum task time: 15m
  • Board: Trello or similar
  • Git Repository: Yes
  • Communication: Email / Skype / Slack
  • Expiration: 6 months
  • Staging: Included when needed
  • Dedicated Team: Yes

Development support is purchased in pack of hours. Cancellation: During the initial 15 days, the remaining hours refund applicable. After 15 days, the expiration period applies. If you need more or less hours then advertised, please contact us via helpdesk or email. Every project gets 90 days of support after delivery. Results are never promised: you see the work and the data.

Support ticket

Tested on staging first

Talk to us
  1. 1

    Request received

    Open a ticket or follow up on one from your ShopWhizzy account.

  2. 2

    Developer assigned

    Each task uses at least the pack's minimum task time, then the time actually spent. You see the hours used in your account.

  3. 3

    Fixed on staging

    All work happens on a staging copy of your store, and you review it before anything goes live.

  4. 4

    Released to the live store

    Released in a planned window with a rollback ready, then documented for your team.

Magento support and maintenance FAQ

ShopWhizzy support Magento since 2008

Talk to us
Bug fixes, Magento and extension updates, security patches, small features, configuration changes and performance work. Anything a Magento developer does.
Each task uses at least the pack's minimum task time, then the time actually spent. You see the hours used in your account.
Yes, six months after purchase. Within the first 15 days you can ask for a refund of the hours not used.
Yes. We need SSH or Git access and, when it is useful, a staging copy of the store.
Yes. Keeping your server running is part of every plan. The hour packs are for work on your store's code and content.

Tell us about your Magento project

Send us a short description and your store's URL. We'll reply with questions, an approach and a price.

Get a quote Magento development